Description

Orders are delivered within 7-10 working days from the date of order received.
Products are carefully inspected prior to packing, and request you to check your order upon delivery.
If any defect is discovered, please contact our Customer Care team within 48 hours of receiving your order.

Conditions for Returns and Exchanges:

• Products are eligible for returns only in case of manufacturing defect that cannot be fixed.
• Returns and exchanges are only applicable to non-custom and non-discounted items.
• Customers may exchange for another product of equal or higher value (paying the difference).
• If eligible for a refund or replacement, requests must be made within 48 hours of delivery of order.
• We request customers to provide multiple images: One showing the product open for damage inspection and another with the product securely packed.
• Keeping the original packaging is mandatory. Returns or exchanges will only be accepted if the product is securely repacked with all labels intact.

Return:

• Though we dont charge any restocking fee but to maintain product quality and manage handling costs, return shipping paid by customer
• The return Shipping fee would be deducted from refund amount of order.

Refund Process:

• Order Refund: Processed within 48 hours after the product is received and inspected by our QC team.
• Exchange Orders: No charges will be applied.
• Exchange orders are exempt from return charges.

• Keep furniture away from direct sunlight to prevent fading or discoloration
• Avoid placing items near heat sources (radiators, fireplaces, vents)
• Use coasters, placemats, and trivets to protect surfaces
• Clean spills immediately with a soft, dry cloth
• Avoid dragging furniture—lift when moving to prevent damage
• Dust regularly with a soft, lint-free cloth
• Use a mild wood cleaner or polish occasionally
• Avoid excessive moisture—never use soaking wet cloths
• Protect from scratches using pads under décor items